CCC PATIENT GUIDE

WV Medical Marijuana Card Renewal

Renewing your medical marijuana card involves two separate steps: completing your recertification appointment with CCC and then submitting your patient application with the WV DHHR. Please review this guide carefully before your visit.

PATIENT PORTAL DOWNLOAD GUIDE

PART 1

YOUR CCC RECERTIFICATION APPOINTMENT

Follow the steps below:

Submit Any Updated Documents Beforehand

Email: intake@cccenters.org
Or upload securely at: compassionatecertificationcenters.com/intake
Examples: updated ID, medical records

Pay the $75 Recertification Fee

Phone: 412-730-3983
Credit cards accepted online/by phone (small surcharge applied)
Charges will appear as “Syndikos Investments LLC”

Cancellation & No-Show Policy

To reschedule, call 412-730-3983 (option 1)
A $45 fee applies for no-shows without at least 24 hours’ notice

Privacy Acknowledgment

By proceeding with care at our practice, you acknowledge our HIPAA Data Use Agreement and, when applicable, our Telemedicine Consent Notice. (both available at compassionatecertificationcenters.com)

PART 2

AFTER YOUR APPOINTMENT — SUBMIT YOUR WV DHHR APPLICATION

After your certification appointment, complete your patient application with the West Virginia Department of Health and Human Resources (DHHR), Bureau for Public Health, Office of Medical Cannabis:

Complete Your Patient Application Online

Visit: wv-public.mycomplia.com

Pay the $50 State Application Fee

Payment is submitted via ACH, check, or money order made payable to WV DHHR
Mail payment to: Office of Medical Cannabis, 350 Capitol Street, Suite 523, Charleston, WV 25301
Do not send payment if requesting a fee waiver — if the waiver is not granted, you will be notified to submit the fee at that time

Check if You Qualify for a Fee Waiver

If your income is below 200% of the federal poverty level, you may request a hardship fee waiver
Provide acceptable proof of income such as a W-2, recent pay stubs, or proof of benefit eligibility

PART 3

AFTER YOUR APPOINTMENT