CCC PATIENT GUIDE

PA Medical Marijuana Card Renewal

Renewing your medical marijuana card involves two separate steps: updating your registration with the PA Department of Health (DOH) and completing your recertification appointment with CCC. Please review this guide carefully before your visit.

PATIENT DOH PORTAL DOWNLOAD GUIDE
PART 1

BEFORE YOUR APPOINTMENT — UPDATE YOUR DOH REGISTRATION

Log in to the DOH patient portal and complete the following steps:

Log In to the DOH Patient Portal

Visit: padohmmp.custhelp.com

Review and Update Your Personal Information

  • Your mailing address if it has changed
  • Use CAPITAL LETTERS and double-check all info before submitting

Pay Your State Renewal Fee

  • Renew up to 60 days before your card expires
  • Payment opens within 30 days of expiration — look for the “Make a Payment” button
  • If the button isn’t available yet, you’re not in the payment window

Know Your Key Dates

  • Renewing early ensures your new card arrives before the old one expires
  • Unpaid fees result in your card being disabled approximately one week before expiration

Check if You Qualify for a Fee Reduction (MMAP)

  • If you receive Medicaid, PACE, CHIP, SNAP, or WIC, you may qualify for a reduced state fee during DOH registration
PART 2

YOUR CCC RECERTIFICATION APPOINTMENT

Follow the steps below:

Submit Any Updated Documents Beforehand

Pay the $125 Recertification Fee

  • Online: cccregister.com/paynow
  • Phone: 412-730-3983
  • Credit cards accepted online/by phone (small surcharge applied)
  • Charges will appear as “Syndikos Investments LLC”

Cancellation & No-Show Policy

  • To reschedule, call 412-730-3983 (option 1)
  • A $45 fee applies for no-shows without at least 24 hours’ notice

Privacy Acknowledgment

PART 3

AFTER YOUR APPOINTMENT

Follow the steps below:

Submit Any Updated Documents Beforehand

  • The DOH will process your renewal and mail your new card
  • For issues with card delivery or DOH registration, contact the DOH directly, CCC and the DOH are separate entities.
  • Questions about your CCC appointment? Call us at 412-730-3983

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